Request a locate before starting any digging project
Many people might not be aware of the risk of hitting dangerous underground infrastructure when doing projects that involve digging. For example, imagine that this summer you decide to upgrade your outdoor space. Maybe you want to install a pool to cool off during those scorching summer days, dig a fence, plant a tree, create a vegetable garden, or dig a flower bed. Never assume it is safe to dig! There are numerous underground hazards that could cause serious injuries. When you or your contractor dig the ground, no matter how small or big, you might unintentionally hit gas, electric, or other high-pressure pipes and lines and that could have fatal consequences.
- Nicking a gas line could lead to leaks, fire, or explosions.
- Damaging electrical cables could shock or electrocute you.
- Hitting water or sewer lines could cause flying debris, floods, contamination, and environmental hazards.
- Cutting telecommunications cables could disrupt internet or cable services and your ability to call 911 in an emergency.
Keep your family, property, and community safe. Always request a locate before starting any digging project. If you hired a contractor, make sure they request a locate at least 5 business days before the start of your project. It is as easy as a click, and it is completely free! You can request a locate online at www.OntarioOneCall.ca The new web portal allows you to do it easily and efficiently. You will be asked when and where you would like to dig, what your project is and what tools you will be using. Once the request is submitted, Ontario One Call will notify utilities that own buried infrastructure in the area you indicated. Each utility will come to mark the area. Requesting a locate before digging is the law so never dig without a locat!
Sewer Safety Inspections
Another safety precaution that not many people are aware of is Sewer Safety Inspections. They can save lives! If your sewer is backed up, call Ontario One Call at 1-800-400-2255 to request an inspection BEFORE you or your plumber try to clear the pipe. This is because there might be a gas line intersecting the sewer pipe that can burst during the attempt to clear. This situation is also known as a cross bore. While the intersection of two lines is generally safe, it may become dangerous when there are mechanical tools inserted in the sewer pipe to clear it. It is always the safest option to call Ontario One Call and have a free sewer inspection done when you experience a sewer backup. Sewer Safety Inspections are handled like an emergency, and representatives from the gas utility arrive within a few hours. Protecting your family, property and community is as easy as contacting Ontario One Call to request a locate or a sewer inspection. Remember, it’s easy and it’s free!